Letter From An American

All voices Letter From An American

July 12, 2025

On July 5, the day after the Texas floods hit, the Federal Emergency Management Agency (FEMA) received 3,027 calls from survivors and answered 3,018 of them, about 99.7%, according to Maxine Joselow of the New York Times. But that day, Homeland Security Secretary Kristi Noem did not renew the contracts for four call center companies that answered those calls. The staff at the centers were fired. The next day, July 6, FEMA received 2,363 calls and answered 846, or about 35.8%. On Monday, July 7, FEMA received 16,419 calls and answered 2,613, around 15.9%.


This post has been syndicated from Letters from an American, where it was published under this address.

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